Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

As an IT Support Analyst - Integration, you will be responsible for the day-to-day configuration, support and maintenance of custom API solutions, API Platform management, and solutions integration for the organization. This role requires a strong technical background, excellent problem-solving skills, collaborate with various teams, and the ability to work in a fast-paced environment. 

Position Responsibilities:

• Provide technical support to resolve issues related to Mulesoft integrations, including diagnosing and troubleshooting system errors and performance issues.

• Monitor and maintain Mulesoft systems to ensure optimal performance.

• Monitor and support  integrations with other systems and tools to ensure seamless data flow and process automation.

• Provide support to end-users, troubleshoot issues, and resolve technical challenges promptly.

• Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the support team.

• Respond to major incidents and demonstrates the skills to identify and solve issues quickly to avoid financial losses. Participate in root cause analysis and identify process to remediate future outages by providing interim or permanent fix. Work on improving monitoring/alerting to proactively catch known issues.

• Manage day to day incidents, including daily health checks, work closely with team and business partners to provide resolution and conduct follow ups. Escalates problems to appropriate teams as necessary.

• Assist with deployments and oversee the move-over process, ensuring minimal disruption to daily operations

• Create and maintain documentation for Mulesoft integrations and support procedures.

• Provide 24x7 support and participate in on call rotation for critical production systems.

Requirements:

Education & Experience:

• Bachelor’s degree in computer science or other relevant engineering field

• Five (5) years of experience working with customers and meeting their needs plus two (2) years of relevant, hands-on experience with developing or supporting Mulesoft API or other relevant technologies.

• Proficiency in Mulesoft Anypoint Platform, including API management, data transformation, and flow design. Knowledge of associated technologies such as Java, XML, JSON, and REST APIs.

• Advanced knowledge of Muesoft Anypoint Platform components, including API Manager and Runtime Manager.

• Proven ability to conduct root cause analysis and troubleshoot complex integeration issues effectively.

• Understanding of industry standard system architecture and system management tools.

• Experience in Agile/Scrum development cycle environments.

• Excellent communication and collaboration skills to work effectively with diverse teams.

• Preferred experience in building monitoring and alerting dashboards using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. and other site reliability best practices concepts.

Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job.  Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work.  All duties must be performed according to Sunbelt’s safety policies and guidelines.  Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job.  The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes health, dental and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP and length of service awards. You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following time off from work, subject to Sunbelt’s policies: twelve to twenty-five vacation days depending on years of service; five sick days; six paid holidays, two paid half day holidays, two floating holidays, one inclusion day, and one volunteer day (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.