Sales Support Facilitator

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1799 Innovation Point

Fort Mill South Carolina

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Position Objective:

Sales Support/National Account Team Facilitator works directly with the Sales Operations team and National Strategic Customer Managers (NSCM) to provide support in all areas. The primary goal of this position would be to oversee the Sales Support email inbox, ensuring timely and effective engagement with the entire sales team. Working directly with the NSCMs in identifying the needs of our customers and providing the solution that best fits that need. This process would include coordinating with all other support teams within Sunbelt to ensure the completion of the customers’ requirements.

Position Responsibilities:

  • Monitor Sales Support emails to facilitate answers and follow through completion
  • Engage fully with C360 in supporting the entire sales organization
  • Continually engage with the sales teams to increase efficiencies
  • Aid in the overall Rebate Process for Strategic and National Accounts
  • Maintain and complete any assigned customer reporting requirements.
  • Understand and ensure compliance requirements are being met for identified customers.
  • Work with NSCM on RFQ/RFP preparation and submission
  • Complete cat/class matchups for pricing and ensure rate uploads are accurate and completed
  • Monitor price discrepancy reports to ensure compliance
  • Coordinate with NSCM on Wynne account cleanups for identified customers
  • Aid in Command Center training for customers if required
  • Serve as liaison between NSCM and other Sunbelt support teams to ensure timely responses to customers
  • Enhance communication between NSC teams and all other departments within the support office
  • Provide general support for National and Strategic Customer teams
  • Other Sales related responsibilities as identified

Requirements:

Education & Experience:

  • Two (2+) years of experience in customer service role or project management roll. Equipment rental experience preferred
  • Strong sales skills and customer service focused
  • Strong listening, written and verbal communication skills
  • Team player
  • Positive and professional demeanor
  • Excellent organization and follow-up skills with heavy attention to detail required
  • Computer proficiency with MS applications. Wynne experience not required but preferred

Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job.  Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind, or excessive temperatures and/or night and weekend work.  All duties must be performed according to Sunbelt’s safety policies and guidelines.  Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job.  The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground

Base Pay Range: $24.05 - 33.06

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

  • Health, Dental and Vision plans

  • 401(k) Match

  • Volunteer time off

  • Short-term and long-term disability

  • Accident, Life and Travel insurance, as well as flexible spending

  • Tuition Reimbursement Options

  • Employee Assistance Program (EAP)

  • Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):

  • 12-25 vacation days depending on years of service

  • 5 sick days

  • 6 holidays

  • 2 half day holidays

  • 2 floating holidays

  • 1 inclusion day

  • 1 volunteer day


Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

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Job Details

Job category

Account Management

Position type

Full Time

Date Posted

Job ID

2025-17343