Service Coordinator in Morris, IL at Sunbelt-Rentals

Job Description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Service Administrator

Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Administrator. As a Service Administrator, you will assist the Service Manager with customer relations and maintaining DOT compliance.

DUTIES AND RESPONSIBILITIES:
Maintains truck files and DOT compliance for both Rental and Non Rental Fleet
Schedules and coordinates Preventive Maintenance and DOT inspections on both Rental and Non Rental Fleet (Trucks)
Performs duties as Safety Coordinator in regards to DOT Fleet
Conducts weekly inspections of DOT Fleet
Monitors Loading and Unloading of on Sunbelt Yard
Conducts DOS with drivers on a monthly basis
Assists Service Manager in the warranty recovery process
Conducts reviews of closed work orders to ensure warranty opportunity has not been missed
Catalogs warranty parts for validation on manufacturer’s request
Maintains Compliance with Manufacturer’s issued Service Bulletins
Assists Service Manager in Customer Damage
Prepares damage letters and send to customers
Maintains photographic and physical evidence relating to customer damage
Directs the supply of parts to shop mechanics, other branches and customers.
Screens and prioritizes service calls to meet customer needs
Assures that equipment is available as required.
Orders parts in order to maintain adequate supplies.
Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.