Service Coordinator

Are you looking for an entrepreneurial and empowering workplace where you can grow your career, expand your skills, and be part of an incredible team?

Sunbelt Rentals, the fastest-growing rental business in North America, is seeking a Service Coordinator to join our team.

We Support Our Team – Join Us, You Will Be Able To:

• Enjoy competitive wages and a comprehensive benefits program
• Access prescription coverage, paid sick days, vacation, vision care, and short- & long-term disability coverage
• Participate in a Group RRSP plan and company-wide profit-sharing program
• Take advantage of Tuition & Tool Reimbursement and a Boots Allowance program
• Develop new skills and build a career path within the equipment rental industry
• Grow with us—we promote from within and support career advancement across roles
• Work alongside an incredible team in a safety-driven culture
• Be part of a company that acts with integrity and follows through on commitments
• Help build safe, healthy, inclusive, and sustainable communities

About the Role

As a Service Coordinator, you will play a key role in ensuring the efficient coordination of equipment servicing and dispatch. You’ll help maintain smooth operations while delivering exceptional service to both internal teams and customers.

Key Responsibilities

• Coordinate and dispatch field service mechanics for preventive maintenance
• Schedule and ensure timely delivery of rental equipment and tools to customers
• Manage parts distribution to technicians, branches, and customers
• Oversee Parts Department operations, maintaining optimal inventory levels and controlling costs
• Prepare work schedules and manage incoming service calls to meet customer needs
• Order and track parts to maintain adequate supply levels
• Collaborate with equipment vendors to understand maintenance requirements for new inventory
• Resolve customer concerns related to equipment condition or operation
• Support additional duties as assigned

Qualifications

• High school diploma preferred
• Valid driver’s license
• Experience with parts inventory management
• Knowledge of purchasing processes and cost optimization
• Basic computer skills
• Strong organizational, coordination, and problem-solving abilities
• Leadership or supervisory experience
• High level of personal and professional integrity
• Flexible, team-oriented approach

Physical Requirements

• Ability to bend, squat, crouch, and reach
• Lift 50 lbs or more
• Work indoors and outdoors as required

About Sunbelt Rentals

At Sunbelt Rentals, we’re committed to helping our customers build a better future. Our people are the foundation of our success, and we invest in their development, safety, and growth every day.